Frequently Asked Questions
Everything you need to know about our retro gaming products and services.
Do you ship internationally?
Yes, we ship our physical games and hardware worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
Are your games compatible with original hardware?
Absolutely. Our physical releases are designed to be fully compatible with the original retro consoles they were developed for, ensuring an authentic gaming experience.
How do I access my digital purchases?
Once your order is processed, you will receive an email with a secure link to download your digital ROMs or assets. You can also access them via your account dashboard.
What is your return policy for physical items?
We accept returns on unopened, mint-condition physical products within 14 days of delivery. Please note that digital products are non-refundable once the download link has been sent.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and several local payment options depending on your region.
Do you offer tracking for shipments?
Yes, once your order has been dispatched, you will receive a tracking number via email so you can monitor your package's journey to your doorstep.